International Islamic University MalaysiaClient Charter
In an effort to provide excellent services with full commitment we will make sure our customers are served properly :
- All clients to be treated with courtesy and respect
- Enquiries shall be answered and resolved immediately
- Provide accurate, timely and helpful information regarding their course of study, enrolment and other administration procedures that apply to students
- That the facilities or equipment used are safe and comply with the University's occupational health and safety guidelines
- Provide accurate, impartial and consistent advise
- Provide a prompt and efficient response