INFORMATION TECHNOLOGY DIVISION

INFORMATION TECHNOLOGY DIVISION

ICT Guidelines

ICT Guidelines


ICT Rules

These are the ICT RULES with the chapter name, sub-chapter, title of document, policy type, status and policy owner.


Chapter NameTitle of DocumentsPolicy Type
StatusPolicy Owner
ICT GOVERNANCEICT Regulations 2015REGULATION    
AP         
UMC,IIUM

Policy for Management of ICT Project                      
POLAPHOU, ITG, ITD
ICT RESOURCE MANAGEMENT                 
Policy for Responsible Use of ICT Resources (IIUM Staff)POLAPITD Director

Policy for Responsible Use of ICT Resources (IIUM Student)POLAPITD Director

Policy for Procurement of ICT ResourcesPOLAPHOU, ITRes, ITD

Guildelines on Procurement on ICT ResourcesGUIAPHOU, ITRes, ITD

Guideline for Computer & Printer EntitlementGUIAP

HOU, ITRes, ITD

 


Policy for Computer to Student RatioGUIAPHOU, ITRes, ITD

Guideline for Software LicensingGUIAPHOU, ITRes, ITD

Guideline for Inventory of ICT ResourcesGUIAPHOU, ITRes, ITD

Guideline for Disposal of ICT ResourcesGUIAPHOU, ITRes, ITD
TELECOMMUNICATIONPolicy for Telephone ServicesPOLAPHOU NSC, ITD

Policy for Video Conference ServicePOLAPHOU NSC, ITD

Guideline for Video Conference ServiceGUIAPHOU NSC, ITD

Procedure for Management of Telecommunication ServicesPRORWDHOU NSC, ITD
NETWORKPolicy for Network ServicesPOLAPHOU NSC, ITD

Policy for Wireless NetworkingPOLAPHOU NSC, ITD

Standard for Wireless NetworkingSTDAPHOU NSC, ITD

Guideline for Wireless NetworkingGUIAPHOU NSC, ITD

Procedure for Management of Network ServicesPRORWDHOU NSC, ITD
SECURITYPolicy for Electronic AccountsPOLAPHOU NSC, ITD

Standard for Electronic AccountsSTDAPHOU NSC, ITD

Electronic Data Management PolicyPOLAPHOU COIN ,ITD
EMAILPolicy for Email ServicesPOLAPHOU COIN ,ITD

Guideline for Email AnnouncementGUIAPHOU COIN ,ITD

Guideline for User Email Spam ManagementGUIAPHOU COIN ,ITD





 

 

 

ITD Service Level Agreement (SLA)

SLA is a part of a service contract where the level of service is formally defined. In practice, the term SLA is sometimes used to refer to the contracted delivery time (of the service) or performance.

1. Please click here for ITD Service Level Agreement for STAFF

2. Please click here for ITD Service Level Agreement for STUDENT

Procurement of ICT Controlled Items

No 
Title 
Downloaded Documents
1
Flowchart Procurement

click here
2
Technical Specification Options Guideline    click here
3
Desktop Specification

LOW

MEDIUM

HIGH

4
Laptop/Notebook Specification

LOW

MEDIUM

HIGH

5
Software Template 

click here   

6PrinterBlack & White Laserjet Printer

Color Laserjet Printer

MFP Color Laserjet Printer