INFORMATION TECHNOLOGY DIVISION

INFORMATION TECHNOLOGY DIVISION

IT Governance, Customer Care & Commercialization Section

IT Governance, Customer Care & Commercialization Section



Deputy Director

Azlan Mohamed Zain

4873

azlanmz@iium.edu.my



Admin Assistant cum Personal Assistant

Nurul Faten Shahida Mat Zahani

3796

faten@iium.edu.my

UNITS

ICT Governance Unit (ITG)


 

Senior Information Technology Officer (F44)
Siti Zarina bt Muhamat
4889
zarina@iium.edu.my      

    Saidah Zawanah Binti Sulaiman
Senior Engineer (J44)
Saidah Zawanah Sulaiman
6778
szawanah@iium.edu.my        

   
Senior Asst. Info. Technology Officer (FA32)
Suhaily Omar
3890
suhaily@iium.edu.my


 

The department is responsible for the following:

  • Coordinate the development of  University IT policies, procedures, standards and guidelines
  • Coordinate the development and implementation of  University IT best practices
  • Coordinate the development and implementation of IT Service Management frameworks
  • Coordinate the development and implementation of IT Governance frameworks
  • Coordinate the Quality Management System (ISO 9001:2008)  implementation of the division
  • Promote IT products and services offered by the University to the IIUM community thru awareness, training and workshop sessions.
  • Maintain the IT Governance website as medium of information on the IT Governance activities and events

 

Customer Care & Commercialization CRU

Team Leader

Senior Information Technology Officer (F44)
Khairani Che Ibrahim
4884
khairani@iium.edu.my

Assistant Information Technology Officer (FA29)
Mohd Farisalharisi bin Mohd Yaziz
3887
farisal@iium.edu.my

Computer Technician
Shamsul Bahri b Mohd Nasim
NA
shamsulbahri@iium.edu.my