INFORMATION TECHNOLOGY DIVISION

INFORMATION TECHNOLOGY DIVISION

Resource Centre

Resource Centre




Form and Downloads


MASTERLIST OF FORMS

QUALITY SYSTEM MANAGEMENT BASED ON 

ISO 9001:2008 STANDARD REQUIREMENTS

"MANAGEMENT OF ICT SERVICES"

INFORMATION TECHNOLOGY DIVISION

_____________________________________________________________________________________________

*Note : Please kindly use Internet Explorer(10 and above) to view the document.

No. Policy / Rule / Regulations Location Version / Revision

Downloadable Forms / Documents

1 Telephone/Network Request Form

ITD-SD-01

(Merged with Telephone & network Form)

ITD Version 02

Revision 01

04/2016

Download  
2 Tele/Videoconferencing Form

ITD-SD-02

ITD Version 02

Revision 02

09/2016

Download
3 Request for System Development Services Form

ITD-SD-03

ITD Version 02

Revision 00

05/01/2015

Download 
4 Request/Revoke Access to Database/System Form

ITD-SD-04

ITD Version 02

Revision 02

05/2016

Download 
5 Booking of Training lab Form

ITD-SD-05

ITD Version 02

Revision 02

01/2018

Download
6 Loan of ICT Equipment Form

ITD-SD-06

ITD Version 02

Revision 04

12/2017

Download
7 IT Request Form

ITD-SD-07

ITD Version 02

Revision 03

02/2018

Download
8 Network Security Request Form

ITD-SD-08

ITD Version 02

Revision 00

05/01/2015

Download
9 Server Installation / Removal Form

(temporary & permenant)

ITD-SD-09

ITD Version 02

Revision 00

05/01/2015

Download
10 Disposal Test Report Form

ITD-SD-10

ITD Version 02

Revision 00

05/01/2015

Download
11 ITD Workshop Form

ITD-SD-11

ITD Version 02

Revision 00

05/01/2015

Download
12 Request Access for Data Dictionary

System Form

ITD-SD-12

ITD Version 01

Revision 00

20/01/2015

Download
13 Proposal to Purchase / Procurement Approval Form

ITD-SD-13

ITD Version 01

Revision 00

08/04/2015

Download
14

Wireless Guest Account Request Form

ITD-SD-14

ITD Version 02

Revision 01

04/2016

Download
15 Feasibility Study Report Template ITD Version 02

Revision 01

04/2018

Download
16 Project Charter Template ITD Version 02

Revision 00

05/01/2015

Download
17 Project Management Plan ITD Version 02

Revision 00

05/01/2015

Download
18 Communication Management Plan ITD Version 02

Revision 00

05/01/2015

Download
19 Cost Management Plan ITD Version 02

Revision 00

05/01/2015

Download
20 Quality Management Plan ITD Version 02

Revision 00

05/01/2015

Download
21 Human Resource Management Plan ITD Version 02

Revision 00

05/01/2015

Download
22 Issue Management Plan ITD Version 02

Revision 00

05/01/2015

Download
23 Change Management Plan ITD Version 02

Revision 00

05/01/2015

Download
24 Risk Management Plan ITD Version 02

Revision 00

05/01/2015

Download
25 Procurement Management Plan ITD Version 02

Revision 00

05/01/2015

Download
26 Project Status Report ITD Version 02

Revision 00

05/01/2015

Download
27 Project Change Request Form ITD Version 02

Revision 04

04/2018

Download
28 Risk Register ITD Version 02

Revision 00

05/01/2015

Download
29 Change Register ITD Version 02

Revision 00

05/01/2015

Download
30 Issue Register ITD Version 02

Revision 00

05/01/2015

Download
31 Risk Submission Form ITD Version 02

Revision 00

05/01/2015

Download
32 Issue Submission Form ITD Version 02

Revision 00

05/01/2015

Download
33 Project Closing Form ITD Version 02

Revision 00

05/01/2015

Download
34 Project Handover Report ITD Version 02

Revision 00

05/01/2015

Download
35 ICT Requirement Form ITD Version 03

Revision 00

19/06/2017

Download
36 Desktop Computer/Notebook Request Form ITD Version 02

Revision 02

04/2016

Download
37 Desktop Computer Technical Specification for IIUM Staff ITD Version 02

Revision 00

05/01/2015

Download
38 Notebook Technical Specification for IIUM Staff ITD Version 02

Revision 00

05/01/2015

Download
39 Project Profile

ITD-ITPMO-01

ITD Version 02

Revision 01

10/2015

Download
40 Project Management Review Report (PMRR)

ITD-ITPMO-02

ITD Version 02

Revision 03

04/2018

Download
41 IT Project Documentation Checklist (Major)

ITD-ITPMO-03

ITD Version 02

Revision 04

04/2018

Download
42 IT Project Documentation Checklist (Medium)

ITD-ITPMO-04

ITD Version 02

Revision 04

04/2018

Download
43 IT Project Documentation Checklist (Minor)

ITD-ITPMO-05

ITD Version 02

Revision 04

04/2018

Download
44

Feasibility Study Report Checklist

ITD-ITPMO-06

ITD Version 02

Revision 02

03/2018

Download
45 Booking of Project Room

ITD-ITPMO-07

ITD Version 01

Revision 00

03/2016

Download
46 IT Project Initiation

ITD-ITPMO-08

ITD Version 00

Revision 01

10/2016

Download
47 Migration of Application System & Database from Development to Production Environment

ITD-ITPMO-09

ITD Version 01

Revision 00

06/2016

Download
48 Proof of Concept (POC) Request Form

ITD Version 02
Revision 04
04/2018
Download
49 Proof of Concept (POC) Report Template

ITD Version 01
Revision 04
04/2018
Download

 


Placement for Internship Programme

at

Information Technology Division, IIUM

 

Information Technology Division is collaborating with the academic departments in IIUM and external educational institutions throughout Malaysia in offering placement of students for internship programme at the division. We accept students from diploma and degree programmes of various academic specializations, especially in the following areas:

1)      Engineering (specializing in networking)

2)      Engineering (specializing in telecommunication)

3)      Engineering (specializing in wireless)

4)      Application system development

5)      Web and multimedia

6)      Computing support

7)      Networking support

8)      Telecommunication support

9)      Office administration

10)     Event management

11)     Customer service management

12)     Operations Management

13)     IT Project management

 

Depending on the area of the academic specialization, the interns will be assigned a supervisor to manage the interns throughout his/her internship placement at the division. The interns will be exposed to the working environment by involving themselves in the relevant activities of the division. Prior to the on-the-job training experience, all interns will be required to undergo an orientation programme which includes the following:

1)      Introduction to the International Islamic University Malaysia

2)      Introduction to the Information Technology Division

3)      Briefing on attendance and other relevant human resource general matters

4)      Briefing on internship programme expectation, job assignment, schedule and team members

5)      Training on ICT customer service (theory)

6)      Training on ICT customer service (hands-on)

7)      Training on relevant prerequisite for knowledge and skills ,
e.g familiarization with database concept and systems, front-end
development tools, trouble-shooting tools, support techniques, business
related information and others

8)      Orientation recap (includes tests/quizzes, alignment of expectation and understanding, questions and answers session)

 

At the end of the internship programme, the interns are expected to gain acceptable level of knowledge, skills and experience in the following:

1)      Provision of customer care and support, related to IT services

2)      Developing, maintaining and trouble-shooting relevant areas of
specialization (e.g. databases,  application systems, network,
telecommunication and customer support, etc) as assigned by the division

3)      Adaptation of acceptable work culture, attitude and values

 

CONFIRMATION FOR PLACEMENT

Since the seat for placement for internship is limited, students/internship coordinators who are interested with our placement for internship programme shall submit the application for internship placement latest 1 (ONE) month before the internship programme starts. All application should be officially submitted by mail, fax or email to our internship administrator as indicated in the CONTACTS section below.

 

RECORDS OF INTERNSHIP

CONTACTS

Any inquiries or submission of application for the placement of internship at the Information Technology Division, IIUM should be forwarded to:

 

Information Technology Division, IIUM

P.O. Box 50728, Kuala Lumpur

 

Phone : 03-61964881            

Fax : 03-61964888

MASTERLIST OF FORMS

QUALITY SYSTEM MANAGEMENT BASED ON 

ISO 9001:2008 STANDARD REQUIREMENTS

"MANAGEMENT OF ICT SERVICES"

INFORMATION TECHNOLOGY DIVISION