IIUM Library ::  Customer Satisfaction Survey

IIUM Library :: Customer Satisfaction Survey

The IIUM Library is committed to continuous improvement and to be recognized as an organization consistently exhibiting the ‘walk-the-talk’ as pledged in the library’s goals and values in its balance score card. This survey is one of the key performance indicators of the library and this report presents the findings of the survey.

2014 2016 2018



2008 2010 2012