Staff Directory


Rafikul Islam

Academic Qualification

  • Ph.D in Operations Research - Doctor of Philosophy, Indian Institute of Technology, Kharagpur
  • Master in Applied Mathematics - Masters Degree, University of Calcutta
  • Bachelor in Mathematics - Bachelor Degree, University of Calcutta

Rafikul Islam (Prof. Dr.)

Professor
IIUM Gombak Campus

KULLIYYAH OF ECONOMICS AND MANAGEMENT SCIENCES

Other's position:

Head, Kulliyyah of Economics and Management Sciences


rislam@iium.edu.my
4738


Expert Profile


Rafikul Islam received his M.Sc. degree in Applied Mathematics from the University of Calcutta and Ph.D. in Operations Research from the Indian Institute of Technology, Kharagpur, in 1988 and 1996, respectively. Presently, he is working as a Professor at the Faculty of Economics and Management Sciences of International Islamic University Malaysia (IIUM). He served as the Head of the Department of Business Administration of IIUM for two years. He also served the Faculty as the Deputy Dean (Academic Affairs) for three years and the university as Deputy Dean (Strategic Planning and Decision Making) for one and half years.
Rafikul has taught several courses in Business and Information Technology at both the undergraduate and master's level. He is a member of Malaysian Institute of Management and life member of Indian Society of Technical Education. Rafikul has published over 50 research articles in international journals that include European Journal of Operational Research, International Journal of Business Information Systems, IIUM Journal of Economics and Management, Asia-Pacific Management Review, Military Operations Research, Socio-Economic Planning Sciences.
He has attended international conferences in countries belonging to five continents: Asia, Europe, North America, South America, Africa and presented research papers. He has published two books: Essentials of Management Science published by Thomson, Singapore and The Analytic Hierarchy Process: An Effective Multi-criteria Decision Making Tool published by IIUM Press. He received IIUM Quality Research Award in 2006. He is an Associate Editor of two journals: Malaysian Management Review and International Journal Business and Systems Research. His areas of research interest include Multiple Criteria Decision-Making; Quality and Operations Management.


Area of Specialisation


  • Economics, Business And Management ~ Economics, Business And Management ~ Operations Management ~ Operation Research/Management Science - Did Phd in OR; A book and many papers published in OR journals.
  • Natural Science ~ Mathematical Sciences ~ Applied Statistics ~ Decision Theory - is in the particular area of Malaysian Vision 2020; a number of papers published on Vision 2020.
  • Economics, Business And Management ~ Economics, Business And Management ~ Management ~ Operational Management - particularly Analytical Hierarchy Process.Have many publications


Professional Membership


  • 1996 - 2023: Member of Profesional Body / Association: (Life Member), Indian Society of Technical Education
  • 2009 - 2022: Member of Profesional Body / Association: (Member), Malaysian Institute of Management


Teaching Responsibilities


ADVANCED MANAGEMENT SCIENCE 2022/2023 2020/2021 2015/2016 2013/2014 2012/2013 2011/2012 2010/2011
DECISION SCIENCE 2023/2024 2022/2023 2021/2022 2020/2021 2019/2020 2018/2019 2017/2018 2016/2017 2015/2016 2014/2015 2013/2014 2012/2013 2011/2012 2010/2011 2009/2010 2008/2009 2007/2008 2006/2007 2004/2005 2003/2004 2002/2003 2001/2002 2000/2001 1999/2000 1998/1999 1997/1998
INFORMATION TECHNOLOGY 2000/2001
OPERATIONS MANAGEMENT 2022/2023 2017/2018 2014/2015 2013/2014 2012/2013 2011/2012 2010/2011 2009/2010 2008/2009 2007/2008 2006/2007 2005/2006 2004/2005 2003/2004 2002/2003 2001/2002 2000/2001
QUALITY MANAGEMENT 2014/2015 2005/2006 2004/2005 2003/2004 2002/2003 2001/2002 2000/2001 1999/2000
QUANT METHODS FOR MANAGERS 2005/2006 2003/2004
QUANTITATIVE DECISION MAKING 2023/2024 2022/2023 2021/2022 2020/2021 2019/2020 2018/2019 2017/2018 2016/2017 2015/2016 2014/2015 2012/2013 2011/2012 2010/2011 2009/2010 2006/2007 2002/2003
QUANTITATIVE RESEARCH METHODS 2023/2024 2022/2023 2021/2022 2020/2021 2019/2020 2018/2019 2017/2018 2016/2017 2015/2016 2014/2015 2013/2014 2012/2013 2011/2012 2010/2011 2009/2010
RESEARCH METHODS 2020/2021
SUSTAINABLE OPERATION MANAGEMENT & STRATEGY 2022/2023
TOTAL QUALITY MGT 2014/2015 2004/2005 2003/2004


Supervision


Total Quality Management In Malaysian Public Universities From The Theory Of Planned Behavioural Perspective.
Ph.D Completed 2023 Co-supervisor
تحليل العالقة التاريخية بين تطور المصرفية اإلسالمية واالقتصاد الفلبيني.
Analysis Of The Historical Relationship Between The Development Of Islamic Banking And The Philippines Economy..
Ph.D Completed 2022 Co-supervisor
The Mediating Effect Of Entrepreneurial Orientation On The Relationship Of Financial Literacy And Leadership Styles With Business Performance Of Smes In Malaysia.
Ph.D Completed 2022 Co-supervisor
An Evaluation Model Using The Maqasid-Al-Shariah Framework Towards Liveable City.
Ph.D Completed 2019 Co-supervisor
A Proposed Model Of Continuous Improvement In Total Quality Management From An Islamic Perspective.
Ph.D Completed 2018 Main Supervisor
Performance Excellence Measurement Framework: A Study Of Hotel Industry In Bangladesh.
Ph.D Completed 2018 Main Supervisor
Critical Success Factors Of The Challenges Faced By The Malaysian Private Higher Learning Institutions In The Provision Of Quality Education.
Ph.D Completed 2017 Main Supervisor
Developing A Model For Measuring Performance Of Universities In Fragile Countries And Its Application In Somali Universities.
Ph.D Completed 2017 Main Supervisor
A Maqasid Based Performance Evaluation Index For Islamic Banks.
Ph.D Completed 2017 Main Supervisor
Dubai The Capital Of The Islamic Economy: An Analysis Of The Critical Success Factors And Islamic Branding.
Ph.D Completed 2017 Co-supervisor
Effects Of Dubai Quality Award On Organisational Performance Mediated By Human Resource Development Practices In The United Arab Emirates.
Ph.D Completed 2017 Co-supervisor
Job Stress Factors Affecting Quality Of Work Life (Qwl) Amongst Employees Of Bangladeshi Banks.
Ph.D Completed 2017 Co-supervisor
Lean Six Sigma And Its Effect On Quality Performance In Malaysian Hospitals.
Ph.D Completed 2016 Co-supervisor
Enhancing Service Quality Of Islamic Banks In Bangladesh :An Application Of Quality Function Deployment (Qfd).
Ph.D Completed 2015 Main Supervisor
Implementation Of Tqm In Public Universities Of Saudi Arabia: Challenges And Resolutions.
Ph.D Completed 2014 Main Supervisor
Modified Quality Function Deployment Process To Improve Quality Of Teaching In Higher Education.
Ph.D Completed 2013 Main Supervisor
The Impact Of Supply Chain Management And Knowledge Management Practices On Business Performance Among Drug Manufacturers In The Pharmaceuticals Industry Of Bangladesh.
Ph.D Completed 2012 Main Supervisor
The Perceived Usefulness Of Activity Based Costing (Abc) Information In A Non-Profit Multi-Campus University System: A Case Of Universiti Teknologi Mara (Uitm).
Ph.D Completed 2012 Co-supervisor
Economic Role Of Zakat In Reducing Poverty And Income Inequality In Jakarta ,Indonesia : Case Study Ofthe Government Board Of Zakat And Dompet Dhuafa Republika.
Ph.D Completed 2010 Co-supervisor
Economic Role Of Zakat In Reducing Poverty And Income Inequality In Jakarta ,Indonesia : Case Study Ofthe Government Board Of Zakat And Dompet Dhuafa Republika.
Ph.D Completed 2010 Co-supervisor
Development Of A Hierarchical Model To Improve Business Excellence For Bangladesh Pharmaceutical Industry.
Ph.D In Progress Main Supervisor
Quality Assurance And Higher Learning Institution In Bangladesh: An Application Of The Analytic Hierarchy Process.
Ph.D In Progress Main Supervisor
Implementation Of Tqm In Private Universities Of Bangladesh: Challenges And Resolutions.
Ph.D In Progress Main Supervisor
Prioritizing Social Commerce Service Quality Dimensions For Malaysian Modest Fashion Industry.
Ph.D In Progress Main Supervisor


Research Projects


Completed
2023 - 2023 EXTERNAL ASSESSOR FOR PUSPAKOM KEY PERFORMANCE INDEX ("KPI") VALIDATION WORK
2022 - 2023 STUDY ON OIL PALM TRUNK (OPT): THE INDUSTRY?S READINESS, CHALLENGES, AND OPPORTUNITIES
2022 - 2023 Penyediaan Pelan Strategik Ekonomi Putrajaya
2021 - 2022 Is Takaful Industry Fulfilling Maqasid Al-Shariah? Proposition of a New Evaluation Model Using Analytic Hierarchy Process
2021 - 2023 Enhancing the Effectiveness of National Governments' Social Health Protection Programs through the Integration of Zakat, Waqf, Sadaqat, and Baitul-Maal Institutions
2019 - 2020 Case Study on ST Microelectronics Sdn. Bhd.
2018 - 2020 ESSENTIALS OF MANAGEMENT SCIENCE FORM ISLAMIC PERSPECTIVE
2016 - 2017 National Survey of Research and Development (R&D) 2016
2015 - 2016 Malaysia Business Excellence Framework: A Strategy For Organizational Sustainability
2015 - 2018 Performance Evaluation Index for Islamic Banks Based on Maqasid Al-Shariah
2015 - 2020 Time Management for Better Job Performance: An Analysis from Wasatiyyah Perspective
2014 - 2018 Development of a New SETARA Rating Model: An Application of the Analytic Hierarchy Process
2014 - 2014 Developing A Model of Maldives Islamic University and Strategic Plan
2012 - 2013 On Investigating The Difference Between Outcomes Obtained From Nominal Group Technique And Survey Method
2011 - 2012 Ranking Of The Nine Challenges Of Malaysian Vision 2020
2011 - 2012 Management of Resources in The Muslim World: Challenges and Prospects
2011 - 2014 Enhancing Service Quality of the Islamic Banking System in Malaysia: An Application of Quality Function Deployment (QFD) and Analytic Hierarchy Process (AHP)
2010 - 2012 Measuring Consumer Based Brand Equity Sportswear Market in Malaysia
2010 - 2011 Essentials of Management Science
2010 - 2011 Managing Quality in Higher Education Through Nominal Group Technique
2009 - 2010 Family Management from Islamic Perspective
On-Going
2023 - Present Developing a Mosque Excellence Model for Spiritual, Social, Educational, and Economical Upliftment of the Muslim Society
2023 - Present Can Zakat, Waqf, Sadaqat, Baitul Maal Institutions be used to Protect Public Health? Proposition of an Integrated Model Using Analytic Hierarchy Process
2022 - Present Developing Social Commerce Service Quality (SCSQ) Hierarchical Model for Malaysian Modest Fashion Retailers
2021 - Present Operations Management: An Islamic Perspective


Award & Recognition


27 Jul, 2023 Book Publication Award - Kulliyyah of Economics and Management Sciences KCDIO
27 Jul, 2023 High Citations in Indexed Journals - Kulliyyah of Economics and Management Sciences KCDIO
27 Jul, 2023 Involvement in Industry Project - Kulliyyah of Economics and Management Sciences KCDIO
28 Sep, 2022 Active Researcher - Kulliyyah of Economics and Management Sciences KCDIO
28 Sep, 2022 Book Writing - Kulliyyah of Economics and Management Sciences KCDIO
24 Jul, 2019 Highest Number of Publications in Indexed Journals - International Islamic University Malaysia University
24 Nov, 2017 Best Paper Award - Academy for Global Business Advancement International
24 Nov, 2017 Most Distinguished Academic Accomplishment - Academy of Global Business Advancement International
10 Nov, 2016 Business Excellence Lead Auditor - Malaysia Productivity Corporation National
20 Feb, 2013 Silver Medal - IIUM University
09 Feb, 2011 Silver medal - IIUM University
10 Feb, 2010 Silver medal - IIUM University
24 Sep, 2009 AGBA Distinguished Scholar - Association for Global Business Advancement International
28 Jul, 2009 Silver Medal - Universiti Putra Malaysia National
29 Jul, 2008 Bronze Medal - Universiti Putra Malaysia National
23 Jan, 2008 Quality Award - IIUM University
28 Sep, 2007 Silver Medal - Universiti Putra Malaysia National
21 May, 2007 2007 AGBA ASEAN Academic Leader - Association for Global Business Advancement International
15 Feb, 2006 Quality Award - IIUM University


Publications


Article

2024 Augmentation of depth of penetration and productivity benefits of ATIG welds using the AHP. International Journal of the Analytic Hierarchy Process, 15 (3) pp. 1-20
2024 The antecedents of social commerce service quality dimensions: a systematic review. Journal of Islamic Management Studies, 7 (1) pp. 36-69
2023 Analysis of employee motivation in the service and manufacturing organizations: the case of a developing economy. International Journal Business and System Research, 17 (3) pp. 309-325
2023 Identification of social commerce service quality (SCSQ) dimensions for Malaysian modest fashion industry. Global Business Management Review, 15 (2) pp. 34-59
2023 Overcoming the pitfalls in employee performance evaluation: an application of ratings mode of the analytic hierarchy process. Journal of Entrepreneurship, Management and Innovation, 19 (2) pp. 127-157
2022 Analysis of students’ satisfaction and service quality gap for private universities in Bangladesh. Journal of Islamic Management Studies, 4 (2) pp. 37-53
2022 Explore the research trends of green supply chain in the manufacturing industry: a bibliometric analysis. Operations and Supply Chain Management (OSCM), 15 (3) pp. 345-358
2022 Exploring factors influencing academic staff attitude towards the implementation of total quality management (TQM) in higher education. International Journal of Human Resource Studies (IJHRS), 12 (3) pp. 98-125
2022 Prioritisation of barriers for supply chain management implementation in the Malaysian automotive industry. Production, 32 (e20210073) pp. 1-16
2022 Road to success. Al-Ameen Newsletter, Jan-Dec 2022 () pp. 26-27
2022 Selection of the best e-wallet in the Klang Valley, Malaysia: an application of the analytic hierarchy process. Global Business Management Review (GBMR), 14 (2) pp. 16-36
2022 Systematic Literature Review (SLR) on the application of regression techniques in hospitality management. Asia Pacific Journal of Innovation in Hospitality and Tourism, 11 (1) pp. 241-266
2022 Time management from an Islamic perspective: an exploratory study. Journal of Islamic Management Studies, 4 (1) pp. 49-69
2021 Assessing top management commitment, workforce management, and quality performance of Malaysian hospitals. Assessing top management commitment, workforce management, and quality performance of Malaysian hospitals, 14 (1) pp. 236-244
2021 Critical determinants of box office success for the Malaysian film industry. International Journal of Business and Systems Research, 15 (4) pp. 491-509
2021 Determinants of service quality and its effect on customer satisfaction and loyalty: an empirical study of private banking sector. The TQM Journal, 33 (6) pp. 1163-1182
2021 Developing and validating the components of Maqasid al-Shari’ah-based performance measurement model for Islamic banks. International Journal of Islamic and Middle Eastern Finance and Management, 14 (2) pp. 366-390
2021 Environmental impact assessment for Malyasian bauxite mining industry. International Journal of the Analytic Hierarchy Process, 13 (1) pp. 2-26
2021 Prospective customers’ behavioural intention of Islamic microfinance services in Bangladesh. Institutions and Economics, 13 (2) pp. 101-123
2021 Social media usage and behaviour among generation Y and Z in Malaysia. Middle East Journal of Management, 8 (5) pp. 405-425
2021 Spread of COVID-19 and citizens’ behaviour: a comparison of importance-compliance analyses among Bangladeshis and Malaysians. International Journal of Behavioural and Healthcare Research, 7 (4) pp. 264-288
2021 Time management for better job performance: an analysis from al-Wasatiyyah perspective. Asian Academy of Management Journal, () pp.
2020 Constructing a maqasid (objective) based performance measurement index for Islamic banks. International Journal of the Analytic Hierarchy Process, 12 (2) pp. 328-354
2020 Do job stress factors affecting quality of work life (QWL) of Bangladeshi bank’s employee?. International Journal of Psychological Rehabilitation, 24 (6) pp. 14631-14648
2020 Effects of Dubai quality award on organisational performance in the United Arab Emirates. The TQM Journal, 32 (6) pp. 1413-1441
2020 Implementation of NAMS Cycle Model– a continuous Improvement model from Islamic perspective. Pertanika Journal of Social Sciences and Humanities, 28 (2) pp. 921-937
2020 Stakeholder priorities for inclusive accessible housing: a systematic review and multicriteria decision analysis. Journal of Multi-Criteria Decision Analysis, 27 (1-2) pp. 5-19
2020 Time management and job performance: a qualitative analysis from Islamic perspective. Journal of Islamic Management Studies, 3 (2) pp. 1-17
2019 A hierarchical model to enhance financial and strategic performance of an oil and gas company in Malaysia. International Journal of Energy Sector Management, 14 (2) pp. 482-503
2019 A new model of continuous improvement in total quality management from an Islamic perspective. Asian Academy of Management Journal, 24 (1) pp. 129-149
2019 Assessing top management commitment, workforce management, and quality performance of Malaysian hospitals. International Journal of Healthcare Management, () pp. 1-9
2019 Core competencies of a global oil and gas company: a qualitative analysis. International Journal of Human Potentials Management, 1 (2) pp. 14-32
2019 Developing a hierarchical model to enhance business excellence in hotel industry of Bangladesh. International Journal of Contemporary Hospitality Management, 31 (4) pp. 1836-1856
2019 Effects of six sigma initiatives in Malaysian private hospitals. International Journal of Lean Six Sigma, 10 (1) pp. 44-57
2019 Enhancing quality of education: a case study on an International Islamic School. Asian Academy of Management Journal, 24 (Supp. 1) pp. 141-156
2019 Internal and external barriers to effective supply chain management implementation in Malaysian manufacturing companies: a priority list based on varying demographic perspectives. International Journal of Supply Chain Management, 8 (6) pp. 1069-1075
2019 Prioritised challenges and critical success factors for delivering quality education in Malaysian private higher education institutions. Quality Assurance in Education, 27 (4) pp. 465-492
2018 A conceptual model of continuous improvement in total quality management from Islamic perspective. Australian Academy of Business and Economics Review, 4 (1) pp. 1-16
2018 Assessing and ranking HALMAS parks in Malaysia: An application of importance-performance analysis and AHP. Journal of Islamic Marketing, 9 (2) pp. 240-261
2018 Challenges faced by Malaysian private HLIs in providing quality education: a thematic analysis. Quality Assurance in Education, 26 (3) pp. 349-373
2018 Comparison of outcomes obtained from nominal group technique and survey method: An empirical investigation. Journal for Global Business Advancement, 11 (2) pp. 232-259
2018 Effect of lean six sigma on quality performance in Malaysian hospitals. International Journal of Healthcare Quality Assurance, 31 (8) pp. 973-987
2018 Impact of supply chain collaboration and knowledge sharing on organizational outcomes in pharmaceutical industry of Bangladesh. Journal of Global Operations and Strategic Sourcing, 11 (3) pp. 301-320
2018 Importance-performance analysis of service quality dimensions for the Bangladeshi hotel industry. International Journal of Business and Systems Research, 12 (4) pp. 365-390
2018 Measuring Lean Six Sigma and quality performance for healthcare organizations. International Journal of Quality and Service Sciences, 10 (3) pp. 267-278
2018 Prioritization Of The Indicators And Sub-Indicators Of Maqasid Al-Shariah In Measuring Liveability Of Cities. International Journal of the Analytic Hierarchy Process, 10 (3) pp. 348-371
2017 Effective time management. Al-Amin Mission Newsletter, () pp. 2-5
2017 Identifying the factors for reducing turnover rate in aviation business: Bangladesh context. Australian Academy of Business and Economics Review, 3 (1) pp. 39-46
2017 Measuring quality performance between public and private hospitals in Malaysia. International Journal of Quality and Service Sciences, 9 (2) pp. 218-228
2017 Service quality, shariah compliance and customer satisfaction of Islamic Banking Services in Malaysia. Turkish Journal of Islamic Economics, 4 (2) pp. 71-82
2017 Work on resolving Israeli-Palestinian conflict. International Journal of Analytic Hierarchy Process, 9 (3) pp. 326-340
2016 Applications of analytic hierarchy process in business and systems. International Journal of Business and System Research, 10 (2/3/4) pp. 101-104
2016 Factors influencing operations management practices for Islamic banks in Bangladesh. Journal of Islamic Economics, Banking and Finance, 12 (2) pp. 43-58
2016 Prioritisation of service quality dimensions for healthcare sector. International Journal of Medical Engineering and Informatices, 8 (2) pp. 108-123
2016 Selection of institution of higher learning for study abroad: a Malaysian case study. Malaysian Management Review, 51 (1) pp. 33-48
2015 Critical success factors of the challenges in providing quality education: a study on Malaysian private higher learning institutions. International Journal of the Analytic Hierarchy Process, 7 (1) pp. 83-103
2015 Editorial. Journal of International Business and Entrepreneurship Development, 8 (2) pp. 105-107
2015 Editorial . Journal for Global Business Advancement, 8 (2) pp. 135-137
2015 Identifying the gaps between customer expectations and perceptions on service quality dimensions of Islamic banks in Malaysia . International Journal of Quality and Service Sciences , 7 (4) pp. 424-441
2015 IIUM: in the eyes of the former graduates. Al Ameen Mission Newsletter, (7-8) pp. 12-15
2015 Measuring the performance of Islamic banks using maqāsid based model. Intellectual Discourse, 23 () pp. 401-424
2015 The application of analytic hierarchy process in higher learning institutions: a literature review . Journal of International Business and Entrepreneurship Development, 8 (2) pp. 166-182
2014 Defining quality education in higher learning institutions: divergent views of stakeholders. International Journal of Arts and Sciences, 7 (1) pp. 375-385
2014 Do managers and employees perceive motivating factors differently in Malaysia?. International Journal of Business and Systems Research, 8 (1) pp. 72-90
2014 Employability skills development approaches: an application of the analytic network process. Asian Academy of Management Journal, 19 (1) pp. 93-111
2014 IIUM: A beacon of higher education in the Muslim world. . Al-Ameen Mission Newsletter, (5-6) pp. 9-11
2014 Malaysian graduates’ employability skills enhancement: an application of the importance performance analysis. Journal for Global Business Advancement, 7 (3) pp. 181-197
2013 Editorial. Special issue: management applications of AHP in South East Asia. Malaysian Management Review (MMR), 48 (2) pp. iii-iv
2013 Effects of Lean Six Sigma application in healthcare services: a literature review. Reviews on Environmental Health , 28 (4) pp. 189-194
2013 Effects of supply chain management practices on customer satisfaction: evidence from pharmaceutical industry of Bangladesh . Global Business and Management Research: An International Journal, 5 (2 & 3) pp. 120-136
2013 Selecting a technical service provider by using the analytic hierarchy process. Malaysian Management Review, 48 (2) pp. 53-67
2012 Effect of knowledge management practices on business performance in Bangladesh pharmaceutical industry . Terengganu International Management and Business Journal, 2 (2) pp. 22-31
2012 Employee motivational factors: a comparison between Malaysia and Sultanate of Oman. Journal of Global Business Advancement, 5 (4) pp. 285-306
2012 The construction and demolition wastes in Klang Valley, Malaysia. PLANNING MALAYSIA - Journal of the Malaysian Institute of Planners, X () pp. 99 -124
2011 Nominal group technique and its applications in managing quality in higher education. Pakistan Journal of Commerce and Social Science, 5 (1) pp. 81-99
2011 Prioritizing issues of Malaysian Vision 2020: an application of the analytic hierarchy process and quality function deployment. International Journal of Economics, Management and Accounting, 19 (1) pp. 27-62
2011 Solid waste generation characteristics: The Malaysian local authorities’ outlook. Planning Malaysia -Journal of the Malaysian Institute of Planners, 2011 (9) pp. 51-76
2011 Strengthening Muslim family institution: a management perspective. Pertanika Journal of Social Science & Humanities, 19 (1) pp. 81-98
2010 Critical success factors of the nine challenges in Malaysia's Vision 2020. Socio-Economic Planning Science, 44 () pp. 199-211
2010 Group decision making through nominal group technique: an empirical study. Journal of Business and Entrepreneurship Development, 5 (2) pp. 134-153
2010 Malaysia on course to become a developed country: prioritizing issues with the analytic hierarchy process. International Journal of the Analytic Hierarchy Process, 2 (2) pp. 79-107
2008 Employee motivation: a Malaysian perspective. International Journal of Commerce and Management, 18 (4) pp. 344-362
2008 Operations strategies of a selected Fair Price Shop Awards 2004-2005 winners . KENMS Working Paper Series, (3) pp. 1-9
2008 Organizational approach to Total Quality Management: a case study . Asian Journal of Business and Accounting, 1 (2) pp. 19-38
2007 Application of quality function deployment in redesigning website: a case study on TV3 . International Journal of Business Information Systems, 2 (2) pp. 195-216
2007 Building consumers’ confidence in adopting e-commerce: a Malaysian case . International Journal of Business and Systems Research, 1 (2) pp. 236-255
2007 Employee motivation: a comparison between Malaysia and UAE. Malaysian Management Review, 42 (1) pp. 101-122
2007 MBNQA criteria in education: assigning weights from a Malaysian perspective and proposition of an alternative evaluation scheme. International Transactions in Operational Research, 14 () pp. 373-394
2006 An integration of multicriteria analysis with GIS in the Malaysian National Physical plan. Journal of the Malaysian Institute of Planners, 4 () pp. 69-82
2006 Developing quality healthcare software using quality function deployment: a case study based on Sultan Qaboos University Hospital. International Journal of Business Information Systems, 1 (4) pp. 408-425
2006 Employee Motivation Guidelines . New Straits Times, () pp. 2-2
2006 Employee performance evaluation by the AHP: a case study. Asia Pacific Management Review, 11 (3) pp. 163-176
2006 Important brainstorming rules. New Straits Times, () pp. 6-6
2006 Management decision making by the analytic hierarchy process: a proposed modification for large-scale problems. Journal of International Business and Entrepreneurship Development, 3 (1/2) pp. 18-40
2005 Building an effective reward system. New Straits Times, () pp. N6-N6
2005 Developing Effective Appraisal System. New Straits Times, () pp. 2-2
2004 Improving through Process Approach. New Straits Times, () pp. 1-2
2004 Making Suggestion System Work. New Straits Times, () pp. 2-2
2002 Effective Group Decision Making. New Straits Times, () pp. A1-A1
Conference or Workshop Item

2023 Developing competent and responsible global citizens. In: First International Education Meet,
2023 Selection of the best E-Wallet in Klang Valley, Malaysia: an application of the analytic hierarchy process. In: Third International Conference of World Academy of Islamic Management,
2022 A way forward of transforming different sectors to 4.0. In: 3 Day Multidisciplinary International Conference,
2022 Employee performance evaluation using the analytic hierarchy process: a case study. In: 21st International Conference on Economy-Finance-Management,
2022 Publishing in high impact journals. In: 2nd IOU Conference on Research and Integrated Sciences,
2021 The analytic hierarchy process: a tool for prioritization, evaluation and selection. In: 3rd International Symposium: FBM UiTM - FEB UNTAG Surabaya,
2020 Enhancing financial and strategic performance of an oil and gas company. In: International Symposium on the Analytic Hierarchy Process (ISAHP) 2020,
2020 Outputs from nominal group technique and survey method: a comparative analysis. In: 2nd International Conference of World Academy of Islamic Management,
2020 Reviewing literature critically for high impact research. In: ASECENT 2020- The International Scholarly Conference on Emerging Trends in Business, Information Technology and Education,
2019 Development of a new SETARA rating model: an application of the analytic hierarchy process. In: IIUM International Conference on Business Management (IICBM 2019),
2019 Service quality enhancement of Bangladesh Islamic Banks: an application of Quality Function Deployment (QFD). In: 16th World Congress of Academy for Global Business Advancement,
2018 Enhancing quality of education: a case study on an International Islamic School. In: 1st International Conference of World Academy of Islamic Management,
2018 Measuring performance of universities in fragile countries using analytic hierarchy process. In: 15th International Symposium on the Analytic Hierarchy Process (ISAHP 2018),
2018 Prioritising determinants of organizational performance in hotel industry: an empirical investigation for Bangladesh. In: Academy for Global Business Advancement’s 15th World Congress Held at the AACSB Accredited National Institute of Development Administration (NIDA,
2017 Applications of the analytic hierarchy process in management. In: 4th International Conference on Advanced Research in Business and Social Sciences (ICARBSS),
2017 Developing a hierarchical model based on quality dimensions to enhance business excellence in hotel industry of Bangladesh. In: 14th Association for Global Business Advancement (AGBA) World Congress,
2017 Developing a Maqasid-based performance measurement index for Islamic banks. In: 2nd Sharjah International Conference on Islamic Economy 2017,
2017 Prioritization of service quality dimensions for healthcare sector using analytic hierarchy process. In: TOPAS: A National Conference on Engineering Mathematics,
2016 Employee performance evaluation using analytic hierarchy process (AHP) for Chemvi Laboratory Sdn. Bhd.. In: 14th International Symposium on the Analytic Hierarchy Process,
2015 Assessing and ranking HALMAS parks in Malaysia: an application of importance-performance analysis and AHP . In: 23rd International Conference on Multiple Criteria Decision Making (MCDMK 2015),
2015 Challenges and prospects of applications of total quality management in higher education institutes. In: National Quality Summit 2015,
2015 On investigating the difference between outcomes obtained from nominal group technique and survey method. In: 12th AGBA Annual World Congress 2015,
2014 Identifying and ranking the critical success factors of the challenges in providing quality education by Malaysian private higher learning institutions. In: 13th International Symposium on the Analytic Hierarchy Process (ISAHP 2014),
2013 Enhancing graduates’employability skills: A Malaysian case. In: Academy of International Business (MENA) : Third Annual Conference 2013,
2012 Effect of Knowledge Management Practices on Business Performance in Bangladesh Pharmaceutical Industry. In: Terengganu International Business and Economics Conference 2012 (TIBEC III),
2012 Employability Skills Development Approaches: An Application of Importance-Performance Analysis and Analytic Network Process. In: 54th Annual conference of the Canadian Operational Research Society and the 10th International Conference on Multiple Objective Programming and Goal Programming (CORS/MOPGP’2012),
2011 A survey of operations management practices in Islamic banks of Bangladesh. In: 9th Asian Academy of Management International Conference 2011 (AAMC2011) ,
2011 Prioritizing the nine challenges of Malaysian Vision 2020. In: 11th International Symposium on the Analytic Hierarchy Process,
2010 Construction and demolition wastes and its management: a case study in Klang Valley, Malaysia. In: IIUM Research, Innovation & Invention Exhibition (IRIIE 2010),
2009 Family management from Islamic perspective: an application of quality function deployment and analytic hierarchy process . In: The 8th Asian Academy of Management International Conference,
2009 Improving Teaching Efficiency: An Application of QFD and AHP . In: 6th AGBA World Congress,
2009 Prioritizing issues of Malaysian Vision 2020: an application of the analytic hierarchy process . In: 10th International Symposium of the Analytic Hierarchy Process/Analytic Network Process,
2009 Prioritizing issues of Malaysian vision 2020: an application of the analytic hierarchy process. In: The 10th International Symposium on the Analytic Hierarchy Process,
2008 Identifying and ranking critical success factors of Nine Challenges in Malaysian Vision 2020 . In: 18th Triennial Conference of International federation of Operations Research Societies,
Book

2022 Essentials of management science: an Islamic Perspective. Inthought, ISBN: 9789674454968
2021 Responsible consumption and production: influence of Sejahtera consumerism in post pandemic Covid 19. Sejahtera Consumerism Department of Business Administration Kulliyyah of Economics and Management Sciences IIUM, ISBN: 978-967-26351-0-9
2021 Sejahtera consumerism in post pandemic covid-19 era. Meso Publishing, ISBN: 978-967-19814-3-6
2019 The IIUM International Conference on Business Management (IICBM 2019): Abstract book. Department of Business Administration, Kulliyyah of Economics and Management Sciences, International Islamic University Malaysia, ISBN:
2018 National survey of Research and Development in Malaysian 2016. Ministry of Science, Technology and Innovation (MOSTI), ISBN:
2017 Impact of supply chain management and knowledge management practices on business performance in Bangladesh pharmaceutical industry. IIUM Press, International Islamic University Malaysia, ISBN: 978-967-418-976-1
2017 Implementation of TQM in public universities of Saudi Arabia: challenges and resolutions. IIUM Press, International Islamic University Malaysia, ISBN: 978-967-418-521-3
2017 Measuring performance of universities in fragile countries. IIUM Press, International Islamic University Malaysia, ISBN: 978-967-418-522-0
2016 Total Quality Management for Islamic financial institutions. International Council of Islamic Financial Educators, ISBN: 978-967-467-003-0
2015 Hierarchon vol. 2: a dictionary of AHP hierarchies. RWS Publications, ISBN: 978-1888603439
2012 Management of resources in muslim countries and communities : challenges and prospects. IIUM Press, ISBN: 978-967-418-227-4
2011 Issues in Islamic management: theories and practices. IIUM Press, International Islamic University Malaysia, ISBN: 9789675272813
2005 Essentials of management science. Thomson Learning, ISBN: 981-254-536-0
2003 The analytic hierarchy process: an effective multi-criteria decision making tool. IIUM Press, ISBN: 983-9727-85-0
Book Section

2021 Embracing prioritization: why, how and where?. In: Kulliyyah of Economics and Management Sciences, ISBN: 978-967-2621-92-8, pp. 47-59
2021 Managing time: some practical tips. In: Kulliyyah of Economics and Management Sciences, IIUM, ISBN: 978-967-2621-92-8, pp. 29-38
2019 Continuous improvement: a comparison between Islamic and conventional approaches. In: McGraw Hill Education (India) Pvt Ltd, ISBN: 978-93-5316-106-4, pp. 13-25
2019 The Kulliyyah of Economics and Management Sciences: integrating conventional economics with Islamic values and ethics. In: IIUM Press, ISBN: 978-967-491-035-8, pp. 265-278
2018 Prioritisation of internal and external barriers for supply chain implementation in manufacturing companies: a Malaysian perspective. In: Intechopen, ISBN: 978-1-78923-335-3, pp. 35-55
2013 The Kulliyyah of Economics and Management Sciences: integrating conventional economics with islamic values and ethics. In: IIUM Press, ISBN: 978-967-418-270-0, pp. 195-209
2013 The Kulliyyah of Economics and Management Sciences: integrating conventional economics with islamic values and ethics. In: IIUM Press, ISBN: 978-967-418-270-0, pp. 195-209
2012 “Internationalization” as a resource: preliminary results of a proposed model . In: IIUM Press, ISBN: 9789674182274, pp. 65-96
2012 “Internationalization” as a resource: preliminary results of a proposed model . In: IIUM Press, ISBN: 9789674182274, pp. 65-96
2012 Introduction. In: IIUM Press, ISBN: 978-967-418-227-4, pp. 29-38
2011 A case study on Pusat Pendidikan SRI-SMI Bhd (MUSLEH). In: IIUM Press, ISBN: 978-967-5272-81-3, pp. 465-472
2011 A case study on Pusat Pendidikan SRI-SMI Bhd (MUSLEH). In: IIUM Press, ISBN: 978-967-5272-81-3, pp. 465-472
2011 A proposed approach to the development of Islamic management as discipline. In: IIUM Press, ISBN: 978-967-5272-81-3, pp. 15-26
2011 Case studies in operations management . In: IIUM Press, ISBN: 978-967-418-185-7, pp. 57-62
2011 Corporate governance : a theoretical analysis of triangular relationships between the shareholders, the board, and chief executive. In: IIUM Press, ISBN: 978-967-5272-81-3, pp. 109-120
2011 Corporate governance : a theoretical analysis of triangular relationships between the shareholders, the board, and chief executive. In: IIUM Press, ISBN: 978-967-5272-81-3, pp. 109-120
2011 Improving teaching efficiency: an application of QFD and AHP . In: University of Economics in Katowice, ISBN: 973-83-7246-722-5, pp. 9-35
2011 Improving teaching efficiency: an application of QFD and AHP . In: University of Economics in Katowice, ISBN: 973-83-7246-722-5, pp. 9-35
2011 Islamic entrepreneurship : an exploratory study. In: IIUM Press, ISBN: 978-967-5272-81-3, pp. 355-365
2011 Islamic management : a citation analysis. In: IIUM Press, ISBN: 978-967-5272-81-3, pp. 38-52
2011 Islamic management : a citation analysis. In: IIUM Press, ISBN: 978-967-5272-81-3, pp. 38-52
2011 Leadership and work motivation from the Islamic perspective. In: IIUM Press, ISBN: 978-967-5272-81-3, pp. 149-162
2011 Management concepts and islamic legal maxims : an analysis of selected usul al-fiqh and al-qawa'id al-fiqhiyyah. In: IIUM Press, ISBN: 978-967-5272-81-3, pp. 69-78
2011 Management concepts and islamic legal maxims : an analysis of selected usul al-fiqh and al-qawa'id al-fiqhiyyah. In: IIUM Press, ISBN: 978-967-5272-81-3, pp. 69-78
2011 Managerial ethics of public administrators from the Qur'anic perspective. In: IIUM Press, ISBN: 978-967-5272-81-3, pp. 27-37
2011 Managerial ethics of public administrators from the Qur'anic perspective. In: IIUM Press, ISBN: 978-967-5272-81-3, pp. 27-37
2011 Managing from Islamic perspectives : some preliminary finding from Malaysian muslim-managed organizations. In: IIUM Press, ISBN: 978-967-5272-81-3, pp. 440-450
2011 Managing from Islamic perspectives : some preliminary finding from Malaysian muslim-managed organizations. In: IIUM Press, ISBN: 978-967-5272-81-3, pp. 440-450
2011 Muslim small business owner : opportunities and threats. In: IIUM Press, ISBN: 978-967-5272-81-3, pp. 395-403
2011 Muslim small business owner : opportunities and threats. In: IIUM Press, ISBN: 978-967-5272-81-3, pp. 395-403
2011 The application of shari'ah framework to stakeholder management. In: IIUM Press, ISBN: 978-967-5272-81-3, pp. 53-68
2011 The coverage of Islamic management materials in the Internet search engines. In: IIUM Press, ISBN: 978-967-5272-81-3, pp. 149-162
2011 The coverage of Islamic management materials in the Internet search engines. In: IIUM Press, ISBN: 978-967-5272-81-3, pp. 149-162
2010 The analytic hierarchy process in transportation sector. In: Springer, ISBN: 978-3-642-04044, pp. 1-15
2010 The analytic hierarchy process in transportation sector. In: Springer, ISBN: 978-3-642-04044, pp. 1-15
2009 Modified nominal group technique: what and how. In: The Karol Adamiecki University of Economics in Katowice, ISBN: 9788372464446, pp. 125-138
2009 Spatial AHP for the National Physical Plan of Malaysia. In: Arah Publications, ISBN: 9789833718535, pp. 105-118
2009 Spatial AHP for the National Physical Plan of Malaysia. In: Arah Publications, ISBN: 9789833718535, pp. 105-118
Monograph

2018 Performance evaluation index for Islamic banks based on Maqasid al-Shariah. In: ,
2012 Measuring consumer based brand equity sportswear market in Malaysia. In: s.n,
2012 Ranking of the nine challenges of malaysian vision 2020. In: s.n,