Guidance and Career Services

Contact Info

Contact No:

Centre for Foundation Studies

International Islamic University Malaysia
Office of Campus Director
Kuantan Campus
Jalan Sultan Ahmad Shah
Bandar Indera Mahkota
25200 Kuantan
Pahang Darul Makmur,Malaysia

Academic Matters

Phone: +609 570 4333
Ext: 4286/4339

Registration Matters
Phone: +609 570 4333
Ext: 3487

Any matters related to CFS, please email to cfs.complaint@iium.edu.my

Guidance and Career Services

Organizational Chart


The Counselling & Career Unit (CCSU), Office of the Deputy Dean, Student Affairs & Alumni (STAA) started functioning formally since the establishment of the Matriculation Centre, International Islamic University Malaysia (IIUM) in July 1985.  In year 2008 the Matriculation Centre has been re-named as the Centre for Foundation Studies (CFS).

Living in the CFS campus can be a very challenging environment for students who have just leaving their secondary schools. Hence, our major goal is to provide psychological service to the students to help them grow and develop in accordance with the Islamic orientation.  If students are   depressed,   overwhelmed,   angry, unfulfilled, inadequate, unmotivated, frustrated, lack of direction and so on, they definitely need to get help from our unit.

At CCSU, the psychology officers will help students in finding ways of overcoming their emotional and psychological difficulties. This is to enable students to exercise self-determination, explore their potential   and able to contribute positively to the society.

CCSU Vision Statement

GCU strives to become an excellence counselling services unit providing efficient and effective psychological support and quality developmental programmes in producing students of the Centre for Foundation Studies (CFS) with wholesome personality.

CCSU Mission Statement

To enhance and nourish student’s full potential by providing emotional and psychological support and act as a platform for student’s personality growth and development through quality services and programmes.

CCSU Main Objectives

i. To provide excellent and efficient counseling services to the students
ii. To explore students potential in academic and self-development
iii. To increase career awareness among students
iv. To provide better understanding of counseling among students

CCSU Programmes

The Counselling & Career Services Unit (CCSU) gives focus on the following programmes:
i. Career Guidance
ii. Self-Development
iii. Study Skills
iv. CFS Peers Training

CCSU Services

The Counselling & Career Services Unit (CCSU) provides the following services:

i. Counselling Session – voluntary or referred
ii. Psychological Assessment – personality test & career test
iii. Guidance & Consultation - individual or group

Areas of counselling, guidance and consultation services include the following:

  • Anxiety problems (general anxiety).
  • Behaviour management problems.
  • Depression, grief, suicidal thoughts.
  • Adjustment problems.
  • Developmental problems
  • Relationship
  • Self-esteem, identity and assertiveness issues
  • Sleep problems
  • Stress management and etc..

The length of session for initial interview i.e., to gather detailed assessment information usually lasts for about 30 minutes. The remaining follow up counselling sessions usually lasts for about 30 - 45 minutes per session.

The guidance and consultation services with students cover on matters pertaining to daily life at CFS especially on psychological aspect of individuals or groups. For any matters pertaining to academic issues, students must seek advice, guidance and consultation from the respective academic departments at CFS. 

How to Get the Counselling Session Service?

There are generally two types of clients who come to the CCSU office; i.e. referred clients and walk-in clients. Hence, the counselling sessions conducted by psychology officer with clients at the CCSU office can be divided into two types as the following:

i. Referred Counselling Session

The referred clients are CFS’s students who are referred by lecturer, head of department, fellow of mahallah, principal of mahallah, parents and etc..

The referral bodies must fill up referral form issued by the unit if they want to refer students to psychology officer. Upon receiving the referral form, the unit will issue a memo to the students to remind about the counselling session.

Psychology officer will conduct counselling session/s with the referred clients. A letter will be sent to the referral bodies to inform about the referred client’s condition if necessary.

ii. Voluntary Counselling Session

The walk-in clients are students who voluntarily come to the CCSU for counselling session. Walk-in clients are required to fill up the appointment form at the counter.

If the psychology officer is available, they will be attended immediately. If the psychology officer is not available, an appointment date and time will be given to clients. Clients can choose the psychology officer that they want to meet.

The Psychology Officers


Operating Hours

Monday – Friday 8.00 a.m.- 5.00 p.m.

Rest Hours

Monday – Thursday 1.00 p.m. – 2.00 p.m.
Friday 12.15 p.m – 2.45 p.m

Any further details, please contact CCSU General line at 09-5704335