OFFICE OF KNOWLEDGE FOR CHANGE AND ADVANCEMENT

OFFICE OF KNOWLEDGE FOR CHANGE AND ADVANCEMENT

ISO 9001:2015

ISO 9001:2015



Download link: Standard MS ISO 9001 2015




STANDARD OPERATING PROCEDURES IN IIUM

Quality Manual

No.  Document No.ProcedureVersion No.Revision No.Effective Date/Revision Date
1. Quality ManualQuality Manual
0401Jul. 2019
2.
IIUM Organisational Structure         IIUM Organisational Structure - BOG No. 54
--Oct. 2019
3.


Memorandum and Articles


Memorandum and Articles of Association of IIUM 2015


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-


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General Procedures

No. Document No. ProcedureVersion No.Revision No.Effective Date/Revision Date
1.IIUM/GENERAL PROCEDURE/01                       Management Review Meeting                           
0301Mar. 2019
2.IIUM/GENERAL PROCEDURE/02Control of Records  0300Mar. 2019
3.IIUM/GENERAL PROCEDURE/03Control of Documents
0301Mar. 2019
4.IIUM/GENERAL PROCEDURE/04Internal Audit0301Mar. 2019


Academic Management and Admission Division (AMAD)

No.Document No.ProcedureVersion No.Revision No.Effective Date/Revision Date
1.
IIUM/TNL/UG/AMAD/01
Admission Procedure Into Undergraduate Programme for Applicants with International Qualifications 
02


01


Sept. 2015

2.
IIUM/TNL/UG/AMAD/01-1

Admission Procedures into Undergraduate Programme for IIUM CFS Students

0201Sept. 2015
3.
IIUM/TNL/UG/AMAD/01-2 

Admission Procedures into Undergraduate Programme for Applicants with Double Degree Qualifications
02


01


Sept. 2015
4.

IIUM/TNL/UG/AMAD/01-3                            Admission Procedures into Undergraduate Programme for Special Intake 'Program Pensiswazahan Guru' from BPG, KPM
02

01

Sept. 2015
5.

IIUM/TNL/UG/AMAD/01-4                    Admission Procedures into Undergraduate Programme for STPM/STAM/Asasi UiTM/PASUM/Diploma Qualification (Chanel UPU)

02


01

Sept. 2015
6.

IIUM/TNL/UG/AMAD/01-5
 
Admission Procedures into Undergraduate Programme for Local-on-Line Application (OM)
02

01

Sept. 2015
7.IIUM/TNL/UG/AMAD/02Handling of Interview for Admission into Undergraduate Programme
0201Sept. 2015
8.

IIUM/TNL/UG/AMAD/03           Preparation for Enrolment Exercise for Direct Intake Undergraduate Students

02

01

Sept. 2015

9.IIUM/TNL/AMAD/04Course Scheduling0201Sept. 2015
10.IIUM/TNL/AMAD/05Course Offering0201Sept. 2015
11.IIUM/TNL/AMAD/06Course Registration0201Sept. 2015
12.IIUM/TNL/AMAD/07Preparation of New Course Outlines0201Sept. 2015
13.IIUM/TNL/AMAD/08Monitoring of Student's Attendance0201Sept. 2015
14.IIUM/TNL/AMAD/09Assessment of Students0201Sept. 2015
15.IIUM/TNL/AMAD/10Continuous Assessment Mark (CAM) 0201Sept. 2015
16.IIUM/TNL/AMAD/11Preparation of Examination Question Papers0201Sept. 2015
17.IIUM/TNL/AMAD/12Marking and Grading of Answer Script and Submission of Final Grades/Results0201Sept. 2015
18.IIUM/TNL/AMAD/13Conduct of the Examination0201Sept. 2015
19.IIUM/TNL/AMAD/14Preparation of the End of Semester Examination Timetable0201Sept. 2015
20.IIUM/TNL/AMAD/16Handling Complaints: Teaching Equipment & Physical Facilities0201Sept. 2015
21.IIUM/TNL/AMAD/19Handling of Appeal for Rechecking of Answer Scripts0201Sept. 2015
22.IIUM/TNL/AMAD/20Readmission Process0201Sept. 2015
23.IIUM/TNL/AMAD/21Evaluation and Verification of Graduating Students0300Sept. 2019

Centre for Postgraduate Studies

No.  Document No.      Procedure Version No.Revision No.Effective Date/Revision Date
1.IIUM/TNL/PG/01  Application for Admission into IIUM Postgraduate Programme
0301Jan. 2019
2.IIUM/TNL/PG/02Appeal for Admission into IIUM Postgraduate Programme
0301Jan. 2019
3.IIUM/TNL/PG/03Application for Change of Programme between the Centre of Studies0301Jan. 2019
4.IIUM/TNL/PG/04Application for Change of Programme within the Centre of Studies
03
01Jan. 2019
5.IIUM/TNL/PG/05Application for Deferment of Enrollment
03
01Jun. 2019
6.IIUM/TNL/PG/06Programme Offering
0301Jan. 2019
7.IIUM/TNL/PG/07New Student Enrollment
0301Jan. 2019
8.IIUM/TNL/PG/08Appeal for Change of Mode of Programme
0301May 2019
9.    IIUM/TNL/PG/09Appeal for Change of Study Status
0301May 2019
10.IIUM/TNL/PG/11Application for Leave of Absence
0301May 2019
11.IIUM/TNL/PG/12Application for Transfer Credit and Exemption of Courses
0301May 2019
12.IIUM/TNL/PG/13Course Registration
0301May 2019
13.IIUM/TNL/PG/14Research Progress Report0301May 2019
14.IIUM/TNL/PG/15Nomination and Appointment of External Examiner (PhD)0301Apr. 2019
15.IIUM/TNL/PG/16Nomination and Appointment of External Examiner (Master - by Research)0301Apr. 2019
16.IIUM/TNL/PG/18Handling of PTEM (Post Thesis Examination Meeting)0301Feb. 2019
17.IIUM/TNL/PG/19Preparation for Examination and Updating Graduation Status for Mode by Coursework Only0301May 2019
18.

IIUM/TNL/PG/20

Updating Graduation Status for Mode by Coursework and by Research only and Preparation for Convocation Ceremony03

01

May 2019

19.IIUM/TNL/PG/21Approval of Students Activities0301Jan. 2019
20.IIUM/TNL/PG/22Approval Sponsorship Presenting Paper in Local Conference0301Jan. 2019
21.IIUM/TNL/PG/23Application for Postgraduate Assistantship0301Mar. 2019

Research and Publication

No.Document No.ProcedureVersion No.Revision No.Effective Date/Revision Date
1.IIUM/RIU/01  Application of Research Project0200Jan. 2016
2.IIUM/RIU/02Approved Application for Research Grant                       
0200Jan. 2016
3.IIUM/RIU/03Monitoring of Research Progress
0200Jan. 2016
4.IIUM/RIU/04Completion of Project
0200Jan. 2016
5.IIUM/RIU/05Application of Research Assistant
0200Jan. 2016
6.IIUM/RIU/06Overseas Travelling
0200Jan. 2016
7.IIUM/RIU/07Application for Realllocation of Budget
0200Jan. 2016
8.IIUM/RIU/08Handling of Research Project
0200Jan. 2016
9.IIUM/GMU/01
Travelling Advancement
0200Sept. 2017
10.IIUM/GMU/02Travelling Clain and Advancement Reconciliation                        
0200Sept. 2017
11.IIUM/GMU/03Procurement - Issuance of Purchase Order
0200Sept. 2017
12.IIUM/GMU/04Purchase Order Payment and Payment of Invoice                                    
0200Sept. 2017
13.IIUM/GMU/05Research Advancement
0200Sept. 2017
14.IIUM/GMU/06Reconciliation of Research Advancement0200Sept. 2017
15.IIUM/GMU/07Reimbursement and Direct Payment0200Sept. 2017
16.IIUM/GMU/08Purchase of Asset and Equipment0200Sept. 2017
17.IIUM/GMU/09Appointment of Experts Under Vote 290000200Sept. 2017
18.  IIUM/GMU/10    Verification of Publication0200Sept. 2017

Student Development

No.Document No.   ProcedureVersion No.Revision No.Effective Date/Revision Date
1.IIUM/STADD/01  APPLICATION FOR KHAIRAT/FINANCIAL ASSISTANCE
23Mar. 2018
2.IIUM/STADD/02GROUP PERSONAL ACCIDENT (GPA) TAKAFUL CLAIM
23Mar. 2018
3.IIUM/STADD/03TRANSPORTATION SERVICES
23May 2018
4.IIUM/STADD/04TAARUF/ORIENTATION WEEK 23May 2018
5.IIUM/STADD/05STUDENTS' REPRESENTATIVE COUNCIL ELECTION (MANUAL VOTING)
22May 2018
6.IIUM/STADD/06APPROVAL OF PROPOSAL (STUDENT ACTIVITIES)23May 2018
7.

IIUM/STADD/07

APPOINTMENT AND RE-APPOINTMENT OF LECTURER/TRAINER/INSTRUCTOR/FACILITATOR (LTIF)2

2

Apr. 2018

8.IIUM/STADD/08
MODULE DEVELOPMENT AND REVIEW51May 2018
9.IIUM/STADD/09BOOKING OF SPORTS FACILITIES11May 2018
10.IIUM/STADD/10USAGE OF HIGH PERFORMANCE GYMNASIUM11May 2018
11.IIUM/STADD/11IIUM MUSTANGS COACH APPLICATION AND APPOINTMENT POLICY11May 2018
12.IIUM/STADD/12CONDUCTING OF SWIMMING CLASS11May 2018

Residential Services Division

No.Document No.Procedure                                                                               Version       Revision    Effective
Date/Revision Date
1.IIUM/FD/RSD/01Appointment of New Business Operator0303Jan. 2019
2.IIUM/RSD/02Renewal and Extension of Business Operator0301Jan. 2019
3.IIUM/RSD/03Booking of Venues External Users0300Apr. 2019
4.IIUM/RSD/04Booking of Campus Bazaar (Short Term Rental)0301Jan. 2019
5.IIUM/RSD/05Mahallah's Room Preparation0300Jun. 2019
6.IIUM/RSD/06Registration of Senior Student0300Jun. 2019
7.IIUM/RSD/07Registration of New Students0300Jun. 2019
8.

IIUM/RSD/08

Handling of Facilities and Maintenance Complaints at Mahallah                                                                  03

00

Dec. 2018

Counseling and Career Services Centre (CCSC)

No.Document No.ProcedureVersion       Revision    Effective 
Date/Revision Date
1.IIUM/CCSC/1Referred Case0303Mar. 2019
2.IIUM/CCSC/2Voluntary Case0303Mar. 2019
3.IIUM/CCSC/3Career Related Programmes                                                                    0300Mar. 2019

Management Services Division

No. Document No.     ProcedureVersion  Revision  Effective Date
1.IIUM/MSD/01Recruitment for Academic Staff0300Jan. 2019
2.IIUM/MSD/02Renewal of Contract (Academic Staff)0300Jan. 2019
3.IIUM/MSD/03Recruitment of New Administrative & Technical Staff0300Jan. 2019
4.IIUM/MSD/04Renewal of Contract for Administrative & Technical Staff)                 
0300Jan. 2019
5.IIUM/MSD/05Payment of Non-fixed Allowance Claim
0300Apr. 2019
6.IIUM/MSD/06Annual Salary Increment
0300Apr. 2019
7.IIUM/MSD/07Processing study leave for Academic Staff0300Aug. 2015
8.IIUM/MSD/08Processing Sabbatical Leave for Academic Staff0300Aug. 2016
9.IIUM/MSD/09Study Leave (P&M)0300Aug. 2016
10.IIUM/MSD/10Training for Admin and Technical Staff0300Apr. 2019
11.IIUM/MSD/11Confirmation in Service0300Apr. 2019
12.IIUM/MSD/12Promotion for Administrative staff0300Apr. 2019
13.IIUM/MSD/13Promotion for Academic Staff0300Apr. 2019
14.IIUM/MSD/14Full Pay Hajj Leave0300Feb. 2016
15.IIUM/MSD/15Unpaid leave Half Pay Leave0300Feb. 2016
16.IIUM/MSD/16Resign Shortening Contract Terminate & Opt Retirement0300Feb. 2016
17.IIUM/MSD/17Apply Benefit and Asst Khairat Fund0300Feb. 2016
18.IIUM/MSD/18Processing Ihsan Indicators Submission for all staff0300Apr. 2019
19.IIUM/MSD/19Processing APAR for Submission for all staff                0300Apr. 2019
20.IIUM/MSD/20Processing AWOL and Monitoring Attendance for all staff0300Apr. 2019
21.IIUM/MSD/21Processing Performance Improvement Plan for all staff                   0300Apr. 2019
22.IIUM/MSD/22Corporate Secretarial Functions0300Apr. 2019

Information Technology Division

No.Document No.ProcedureVersion No.Revision No.Effective Date
1.IIUM/ITD/01Management of IT Change0203Mar. 2018
2.IIUM/ITD/02Management of IT Problem0202Apr. 2017
3.IIUM/ITD/03Management of ICT Loan0201Apr. 2017
4.IIUM/ITD/04Management of Performance Monitoring and Capacity Planning                 0202Mar. 2018
5.IIUM/ITD/05Management of IIUM Computing System (ICS)0201Apr. 2017
6.IIUM/ITD/06Product Training0201Apr. 2017
7.IIUM/ITD/07Management of IT Projects0202Apr. 2017
8.IIUM/ITD/08Management of IT Proof of Concept0202Apr. 2017
9.IIUM/ITD/09Managing Quality Test and UAT0200May 2018
10.IIUM/TNL/29Management of IT Service Request and Incident0202Apr. 2017
11.IIUM/TNL/30Provision of Support for Seasonal Activities0203Jun. 2018
12.IIUM/TNL/31Data Backup0201Apr. 2017
13.IIUM/TNL/32Management of Data Centre0202Apr. 2017


Office of Security Management

No.Document No.ProcedureVersion No.Revision No.Effective Date
1.IIUM/OSEM/PROC/01Prosedur Kawalan Akses0102Oct. 2018
2.IIUM/OSEM/PROC/02Prosedur Tugas Rondaan Keselamatan0102Oct. 2018
3.IIUM/OSEM/PROC/03Prosedur Pengendalian Kesalahan Trafik 0102Oct. 2018
4.IIUM/OSEM/PROC/04Prosedur Siasatan Dalaman0102Oct. 2018
5.IIUM/OSEM/PROC/05Penyelenggaraan Kenderaan0100Oct. 2019
6.IIUM/OSEM/PROC/06Pengurusan Bilik Gerakan0100Oct. 2018
7.IIUM/OSEM/PROC/07  Pengeluaran Kad Staf, Pas Pelawat dan Lain-Lain                          0100Oct. 2019
8.IIUM/OSEM/PROC/08Pengurusan Latihan, Kursus dan Aktiviti OSEM0100Oct. 2019


1. KCDIOs Quality Manager

QMS Quality Manager

2. Internal Auditor
ISO 9001:2015 Internal Auditor
3. SFS Report
SFS Report Sem. 2 2017/2018
SFS Report Sem. 1 2018/2019
SFS Report Sem. 2 2018/2019

4. Internal Audit Findings 2018

Internal Audit Findings 2018

5. External Audit Findings 2018

               Recertification Audit Report

6. Academic Quality Assurance Liaison (AQAL)List AQAL