IIUM Library ::  Customer Satisfaction Survey

IIUM Library :: Customer Satisfaction Survey

The IIUM Library iscommitted to continuous improvement and to be recognized as an organization consistently exhibiting the ‘walk-the-talk’ as pledged in the library’s goals and values in its balance score card. This survey is one of the key performance indicators of the library and this report presents the findings of the survey.



Customer Satisfaction Survey 2019
2019


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CSS2016
 
CSS2018
2014


2016 2018
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2008 2010 2012





 

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